Groups Sue Over Government Turnbacks of Asylum Seekers

July 27, 2023, San Diego, CA  – Today two immigrant rights groups and a group of asylum seekers filed a class action lawsuit in federal court challenging the Biden administration’s unlawful policy of turning back individuals seeking asylum at ports of entry along the southern border. The lawsuit challenges the administration’s policy and widespread practice of requiring an advance appointment via the government’s CBP One smartphone app in order to present at a port and seek asylum. 

The lawsuit was brought on behalf of Al Otro Lado, Haitian Bridge Alliance, and 10 individuals seeking to represent a broad class of asylum seekers turned away at ports of entry and denied the opportunity to seek asylum. The organizations and asylum seekers are represented by the Center for Gender & Refugee Studies, the American Immigration Council, and the Center for Constitutional Rights, along with Mayer Brown LLP and others.

Under the government’s new turnback policy, individuals who cannot secure a CBP One appointment are unlawfully turned away and denied the opportunity to access the U.S. asylum process altogether, leaving them stranded in encampments and shelters in Mexican border cities that are so violent the State Department limits employee travel in these regions. 

On May 12, 2023, the Biden administration promulgated a rule that established a sweeping ban on asylum at the U.S.-Mexico border. One of the few ways asylum seekers can avoid the ban is by scheduling a CBP One appointment at a port of entry to seek asylum. As a practical matter, CBP One is now the exclusive means by which most people at the southern border can seek asylum. Though the rule was recently struck down as unlawful, it remains in effect as that case makes its way through the courts. The government has given no indication that it will change its policy of turning back asylum seekers who do not have a CBP One appointment, regardless of whether the rule remains in effect.

This lawsuit argues that the government’s policy of turning back asylum seekers who do not have a CBP One appointment violates U.S. law, the government’s own guidance, asylum seekers’ due process rights, and the United States’ obligations under international law, which prohibit the government from returning refugees to countries where they face persecution or torture.

The lawsuit charges that, since its inception, the CBP One app has been inaccessible to the most vulnerable and marginalized people seeking safety at the U.S.-Mexico border. Only those who are literate in one of the few languages the app supports and have a relatively new smartphone, a reliable internet connection, and electricity are able to successfully navigate the app. Even in the best of circumstances, CBP One is notoriously glitchy, and its discriminatory facial recognition technology has prevented many darker-skinned and Black migrants from obtaining an appointment. Some asylum seekers have spent months desperately trying to secure an elusive CBP One appointment, which can only be scheduled while the user is physically present in parts of Mexico notorious for high levels of violence against migrants.

The lawsuit documents numerous cases in which asylum seekers unable to obtain CBP One appointments requested asylum at a port of entry, only to be turned away by border officers. The plaintiffs include parents of small children who are now languishing in shelters, afraid to even venture outside given the dangers that await migrants in Mexican border towns. Several of the plaintiffs are Mexican nationals who have been left stranded in the very country they are desperately trying to flee. As they wait for the CBP One app to work and an appointment to materialize, they fear for their lives.

I find it difficult to explain to asylum seekers and our staff, many of whom have been impacted by illegal U.S. border policies themselves, how despite the fact that a federal court ruled almost two years ago that turning asylum seekers away from U.S. ports of entry is illegal, we must re-litigate this issue today,” said Nicole Elizabeth Ramos, Director of Al Otro Lado’s Border Rights Project. “As confirmed by an Office of Inspector General oversight report, Customs and Border Protection has the capacity to process asylum seekers who are arriving at ports of entry - what they lack is the will to do what the law requires of them. So here we are today, arguing the same point we have argued for years, that access to the asylum process at U.S. ports of entry is a fundamental right. Only today we are more tired, and even more saddened, thinking about the many human beings who have lost their lives, turned away by a government that they hoped would protect them.”

“HBA staff, many of whom are Black migrants themselves, speak every day with Haitian and other Black asylum seekers at the border who have been stranded in unbearable conditions for many months with no hope as a result of the CBP One turnback policy,” said Nicole Phillips, Legal Director at Haitian Bridge Alliance. “Black asylum seekers stand out at the border because of their skin tone and racial identity, and are often unhoused and stranded in areas where they can become targets of discrimination and violence. Our staff has had to bury many Haitian asylum seekers who have been killed or died of medical neglect on the Mexican side of the border while waiting to enter the United States.”

“The Biden administration’s new turnback policy is just the latest manifestation of the U.S. government’s multi-year effort to block access to asylum at the southern border, which dates back to at least 2016,” said Melissa Crow, Director of Litigation at the Center for Gender & Refugee Studies (CGRS). “This court has already ruled unlawful a previous turnback policy, under which prior administrations coordinated with Mexican officials to implement a ‘metering,’ or waitlist, system. The new policy presents the same fundamental problems. Asylum exists to protect people fleeing imminent threats to their lives, who cannot safely wait in Mexico to request protection. By gatekeeping asylum behind an inaccessible smartphone app, the turnback policy violates our laws, makes a mockery of our asylum system, and leaves the most marginalized refugees behind.”

“Seeking asylum at a port of entry is a right protected by our domestic and international laws and cherished as one of our fundamental American values. Yet, for years, our government has turned its back on asylum seekers arriving at the southern border,” said Kate Melloy Goettel, Legal Director of Litigation at the American Immigration Council. “The exclusive use of the CBP One app to seek asylum is a cruel and disingenuous measure to keep our southern border closed to the most vulnerable asylum seekers.” 

“The guise of innovation cannot mask the United States’ core antipathy toward migrants seeking safe haven at our borders,” said Angelo Guisado, a Senior Staff Attorney at the Center for Constitutional Rights. “We will not allow CBP One to subvert the fundamental human rights we consecrated long ago.”

“Mayer Brown is honored to work with our co-counsel in bringing this important litigation to vindicate the rights of vulnerable people seeking safe haven in the U.S.,” said Ori Lev, Partner at Mayer Brown. “The government’s continued policy of turning back asylum seekers—in contravention of the government’s own guidance and U.S. and international law—is shameful. We look forward to vindicating the plaintiffs’ rights.”

Read the filing here.

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Al Otro Lado provides holistic legal and humanitarian support to refugees, deportees, and other migrants in the US and Tijuana through a multidisciplinary, client-centered, harm reduction-based practice.  They engage in individual representation, human rights monitoring, medical-legal partnerships, and impact litigation to protect the rights of immigrants and people seeking asylum.

The Haitian Bridge Alliance also known as “The BRIDGE” is a 501(c)(3) grassroots nonprofit community organization that advocates for fair and humane immigration policies and provides migrants and immigrants with humanitarian, legal, and social services, with a particular focus on Black people, the Haitian community, women and girls, LGBTQIA+ individuals, and survivors of torture and other human rights abuses.

The American Immigration Council works to strengthen America by shaping how America thinks about and acts towards immigrants and immigration and by working toward a more fair and just immigration system that opens its doors to those in need of protection and unleashes the energy and skills that immigrants bring. The Council brings together problem solvers and employs four coordinated approaches to advance change—litigation, research, legislative and administrative advocacy, and communications. In January 2022, the Council and New American Economy merged to combine a broad suite of advocacy tools to better expand and protect the rights of immigrants, more fully ensure immigrants’ ability to succeed economically, and help make the communities they settle in more welcoming. Follow the latest Council news and information on and Twitter @immcouncil.

The Center for Gender & Refugee Studies defends the human rights of courageous refugees seeking asylum in the United States. With strategic focus and unparalleled legal expertise, CGRS champions the most challenging cases, fights for due process, and promotes policies that deliver safety and justice for refugees.

As the first major law firm to develop and implement a pro bono strategic plan, Mayer Brown has long deployed its considerable resources to offer access to the justice system and confront systemic problems around the world where it can have a major impact. To that end, in 2020 the firm launched Project Equity to combat systemic racism and promote racial equity. Visit:


The Center for Constitutional Rights works with communities under threat to fight for justice and liberation through litigation, advocacy, and strategic communications. Since 1966, the Center for Constitutional Rights has taken on oppressive systems of power, including structural racism, gender oppression, economic inequity, and governmental overreach. Learn more at


Last modified 

July 27, 2023